Terms & Conditions


All KINDERWINDER products are limited editions and are finished by hand. Please take this into consideration, as there maybe slight variations from the images on the website.


Under distance selling regulations you have the right to cancel your purchase up to up until seven days after receipt. All products must be returned in the condition in which they were received.

For detailed information on your rights please visit the DirectGov Website


Our privacy policy is set out as below. This will govern the ways in which we process any personal information that you provide to us. Should the ways in which we process your information change at any time we will of course notify you.

Our company details are:

79 Grosvenor Road


With the exception of information collected by cookies (please see below), you may access and browse our website without disclosing your personal data.


Only we will process your personal data, should you supply it to us. This includes your name, address, and other details you choose to provide us. We will not provide your data to 3rd parties except where law or binding regulation should require us to do so.


We use the information you provide us to fulfil the orders you place, process the transactions you have made or you have authorised with us, to provide you information on special offers and provide other marketing news and information which we believe may be of interest to you, and to undertake customer or product research and development.


We will not disclose your information to government or local authorities or other government institutions except as required by law or other binding regulations. 

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy.


When you visit our website we may send a small file to your computer called a cookie. Cookies enable us to identify your computer, record your behaviour on our website and to help us determine your particular interests so we may enhance your visits to the website in the future.

We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. 

With the exception of cookies and the information you choose to provide us we do not log or collect your data.

You may choose to reject Cookies by changing the settings in your computer’s browser, but this may impact your use of our website.


The law, or certain jurisdictions, may disallow or limit the following terms. Read the terms as limited to satisfy such law or jurisdiction. 

We accept no liability in respect of any use you draw from information contained on the website or accessed via it. Such information may or may not be accurate, complete and up to date.

The information displayed on this website has not been tailored to meet an individual’s requirements. It is your responsibility alone to ensure prior to ordering any products from us that the product is suitable for your purposes.

We accept no liability for computer viruses, we will of course take all reasonable steps to keep our site virus free, but we cannot guarantee it. We suggest that on our site (and with all sites) you take reasonable precautions when downloading content.

All warranties, express or implied, statutory or otherwise are hereby excluded. Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss. We are not responsible for the direct or indirect consequences of you linking to any other website from this website.


These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and for our benefit you agree to submit to the non-exclusive jurisdiction of the Courts of England.


If you have any enquiry or concern about our privacy policy or our management your personal data please contact info@kinderwilder.com. If at any time you wish us to cease processing your information or to exercise your “right to be forgotten” please send a message to info@kinderwilder.com requesting as such.